Zammad: alternativa gratis a 6 apps de pago
Una sola herramienta de código abierto y 6 suscripciones que puede sustituir. Cada pareja está curada y verificada a mano, con el pero dicho en voz alta. Sin votos y sin pagar por aparecer. Más opciones en apps de atención al cliente.
licenciaAGPL-3.0
dónde correyour server
instalaciónDeploy the Docker Compose/Portainer stack or install supported Linux packages
datosTicket and user data in PostgreSQL, search indexes in Elasticsearch, and attachments/backups in Docker volumes or server storage
montajeA comparatively large server and familiarity with Docker/Portainer, PostgreSQL and Elasticsearch
datos verificados el 2026-08-11
A serious ticket desk with email, chat, SLAs and a knowledge base; setup is the first ticket.
el peroIt is a serious desk but has a smaller marketplace and reporting ecosystem than Zendesk and a heavier self-hosted stack to operate.
ver el veredicto de Zendesk →todas las alternativas a Zendesk →
A serious ticket desk with email, chat, SLAs and a knowledge base; setup is the first ticket.
el peroIt treats messages as help-desk tickets rather than preserving Front's lighter, email-native team collaboration model.
ver el veredicto de Front →todas las alternativas a Front →
ZombieA serious ticket desk with email, chat, SLAs and a knowledge base; setup is the first ticket.
el peroIts heavy infrastructure and ticket semantics are less approachable than Help Scout's small-team inbox.
ver el veredicto de Help Scout →todas las alternativas a Help Scout →
A serious ticket desk with email, chat, SLAs and a knowledge base; setup is the first ticket.
el peroZammad is a heavyweight ticket suite, so website chat is less focused and much harder to operate than LiveChat.
ver el veredicto de LiveChat →todas las alternativas a LiveChat →
A serious ticket desk with email, chat, SLAs and a knowledge base; setup is the first ticket.
el peroIt demands substantially more infrastructure and administration than Freshdesk's hosted service.
ver el veredicto de Freshdesk →todas las alternativas a Freshdesk →
A serious ticket desk with email, chat, SLAs and a knowledge base; setup is the first ticket.
el peroIt is fundamentally a ticketing system, not Intercom's polished website messenger, outbound engagement and AI-support platform.
ver el veredicto de Intercom →todas las alternativas a Intercom →última revisión: 2026-08-11 · hasta $1,956/año reemplazados · sin votos, sin pagar por aparecer